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* Delivery Time.
We need 1-2 days to process your order before Chinese.There are two Chinese methoed. Fast Delivery: The delivery time for US, European countries the delivery will take 3-5 days.Slow Delivery: The delivery time for US, European countries the delivery will take 10-15 days.
* Tracking information.
After we ship package, customer receive automatic velvet with tracking details.
* Lost Package Policy.
If a package did not arrive in 4 weeks after the Chinese date, then this package is treated as Lost. In this case a new package will be shipped to the customer provided we are able to give the same items as those purchased by the customer. If we are not able to provide the same items to substitute the lost ones we will either propose to the customer similar items or refund their cost as it will be mutually agree with the customer. If one or more items neither the same nor similar are available to be shipped, the customer can request to cancel the order entirely, All-Star the total cost of the order including Chinese and handling cost will be fully refunded.